okazz Terms & Conditions

1 General Provisions

These Terms apply to all okazz services, including online casino games, sports betting, live casino, and other related services. These Terms may be updated from time to time, and any changes will be reflected on this page. Continued use of the platform after any changes means you have accepted those changes.

1.1 Interpretation of Terms

In this document, "we", "us", or "platform" refers to okazz. "You", "user", or "member" refers to any person registered on the platform. "Services" refers to all online gaming and related activities provided by okazz.

1.2 Applicable Law

These Terms and services are governed by the laws of the relevant jurisdiction. Users are solely responsible for complying with the local laws of their own country or region. Online gaming may be restricted or prohibited in certain jurisdictions — users must be aware of the laws in their own area.

2 Eligibility & Account Registration

2.1 Age Requirement

You must be at least 21 years old to participate on okazz. We do not provide any services to minors (persons under 21) and reserve the right to verify age at any time. Providing false information about your age may result in immediate account closure and forfeiture of any balance.

2.2 Single Account Policy

Each individual may hold only one account. Operating multiple accounts under the same person is strictly prohibited. If multiple accounts are detected, all associated accounts will be closed and any active bonuses will be cancelled.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information when opening an account. Providing false information may result in account cancellation and withdrawal of any funds held. If your details change, you must notify our support team immediately.

2.4 Identity Verification (KYC)

okazz may request identity verification documents at any time. These may include:

• A copy of your national ID card or passport
• Proof of address (utility bill, bank statement)
• Proof of ownership of the payment method

If KYC documents are not submitted within the specified timeframe, the account may be temporarily suspended.

3 Account Security & Responsibility

You are fully responsible for the security of your account. Keep your login credentials (username and password) confidential and do not share them with any third party.

3.1 Password Security

• Use a strong password that includes letters, numbers, and special characters.
• Change your password at regular intervals.
• If you notice any suspicious activity, contact support immediately.
• Avoid logging in from public or shared devices.

3.2 Unauthorized Access

Accessing or attempting to access another person's account without their permission is strictly prohibited. If you believe someone has accessed your account without authorization, notify our support team immediately. okazz will not be held liable for any loss resulting from unauthorized access.

4 Deposits & Withdrawals

4.1 Deposits

okazz supports Bangladesh's main payment methods: bKash, Nagad, Rocket and bank transfers through major Bangladeshi banks (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank).

• Minimum deposit: ৳100 (via any method)
• Deposits are generally credited to your account instantly.
• The payment method must be registered in your own name — using a third party's payment method is prohibited.
• If you experience any issue during a deposit, save the transaction reference number and contact support.

4.2 Withdrawals

KYC verification must be completed before you can request a withdrawal.

• Minimum withdrawal: ৳800
• Withdrawal time: Processing is generally completed within 15 minutes to 2 hours.
• Withdrawals must be made to the same method used for the deposit.
• Withdrawals will not be processed if an active bonus wagering requirement has not been met.

4.3 Anti-Money Laundering Policy

okazz follows a strict policy against money laundering. If a suspicious transaction is detected, okazz reserves the right to temporarily or permanently close the associated account and, if necessary, notify the relevant authorities. All deposited funds must come from a legitimate source.

5 Bonuses & Promotional Offers

5.1 Welcome Bonus

okazz offers a welcome bonus for new members: a 150% bonus on the first deposit, up to ৳20,000.

• Example: deposit ৳1,000 and receive a ৳1,500 bonus → total balance ৳2,500.
• Example: deposit ৳28,000 and receive the maximum ৳20,000 bonus → total balance ৳48,000.

5.2 Wagering Requirements

Before withdrawing a bonus, you must wager 10 times the bonus amount (on the bonus amount only — not on the combined total of deposit and bonus).

5.3 General Bonus Terms

• Each bonus offer applies only once per account.
• There may be a specific deadline to claim a bonus, which will be stated in the details of each offer.
• If any bonus abuse, collusion, or attempt to manipulate the system is detected, the bonus will be cancelled.
• okazz reserves the right to modify or cancel any bonus program.
• The specific terms of each bonus will be detailed on that offer's page.

5.4 VIP Program & Cashback

okazz's VIP program has four tiers, each with a weekly cashback benefit:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

Based on your gaming activity, you can gradually move up to higher tiers. The benefits and terms of each tier are detailed on the VIP page.

6 Gaming Rules

6.1 Fair Play

okazz is committed to ensuring fair play. Our games are operated by certified software providers and use Random Number Generator (RNG) technology to ensure fair outcomes.

6.2 Game Errors & Technical Issues

Results displayed due to a technical or software error in any game will not be considered valid. In the event of such an error, okazz reserves the right to restore the account to its state before the error occurred. Any abnormal winnings or bonuses displayed as a result of an error may be cancelled.

6.3 Disconnection

If your internet connection is lost during a game, the game state is generally saved on the server. However, okazz will not be held liable for any financial loss resulting from a disconnection.

7 Prohibited Activities

The following activities are strictly prohibited on okazz:

• Bonus abuse — attempting to gain bonus benefits through multiple accounts, false identities, or any other method.
• Collusion — coordinating with other players to gain an unfair advantage.
• Using bots or automated software to play games.
• Hacking or attempting unauthorized access to the platform's servers or software.
• Using a third party's funds to make deposits or play games.
• Money laundering or any other illegal financial activity.
• Opening an account as a minor by providing false information about your age.
• Harassing, insulting, or threatening other users.

For any of the above violations, okazz reserves the right to close the relevant account without notice, forfeit any balance, and take legal action if necessary.

8 Responsible Gaming

okazz believes that gaming is a form of entertainment — it is not a solution to financial problems. We encourage all our users to play responsibly.

8.1 Self-Control Tools

okazz provides users with various self-control tools, including:

• Deposit limit settings
• Temporary breaks (cooling-off periods)
• Self-exclusion option
• Session time limits

8.2 Seeking Help

If you feel that gaming is having a negative impact on your life, please contact our support team. We provide assistance in Bengali and English 24/7. Visit our Responsible Gaming page to learn more.

9 Intellectual Property

All content on the okazz platform — logos, designs, graphics, text, software, databases, and other materials — is covered by the intellectual property rights of okazz or the relevant licensor and is protected by applicable law.

Reproducing, distributing, publishing, or commercially using any content from this platform without the express written permission of okazz is prohibited. Viewing and printing a limited amount of content for personal, non-commercial use is permitted.

The intellectual property rights of game software are reserved by the respective game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, etc.).

10 Limitation of Liability

To the maximum extent permitted by law, okazz shall not be liable for the following:

• Direct or indirect financial losses arising from gaming.
• Any loss caused by temporary unavailability of the platform.
• Loss caused by the user's own negligence or failure to maintain security.
• The content or policies of third-party websites or services.
• Internet connection failures or device issues.

Gaming is a financially risky activity. Only play with money you can afford to lose. okazz never guarantees any winnings.

11 Service Termination & Account Closure

11.1 okazz's Rights

okazz may close or suspend an account without prior notice in any of the following circumstances:

• Violation of these terms and conditions.
• Fraudulent or deceptive activity.
• Suspicious financial transactions.
• Providing false identity or information.
• Violation of applicable laws or regulations.

11.2 User's Right to Close Account

You may close your account at any time by contacting our support. Before submitting an account closure request, all active bonus wagering requirements may need to be fulfilled or the bonuses cancelled. Available balance may be withdrawn subject to verification being completed.

12 Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We consider all complaints fairly and aim to resolve them promptly.

12.1 Complaints Process

1. Submit your complaint via live chat or by email at [email protected].
2. Provide detailed information about the complaint, screenshots, and the transaction reference number.
3. Our team will review the complaint and get back to you.

12.2 Final Decision

Regarding game outcomes, technical errors, or interpretation of terms and conditions, okazz's decision shall be considered final and binding, unless a competent legal authority rules otherwise.